Terms & Conditions

Effective Date: March 1, 2021

Terms and Conditions are also known as 'The Kenwood Kids Club Rules'. Read this section with your parents or guardian, and talk to them if you are unsure about any part of it.

  1. You need to  check everything you send to us before it goes online to make sure that it is suitable for everyone. You should make sure that you do not include anything that is rude, harmful or scary for other users. We are really looking forward to seeing your cookery creations. Make sure you take time over your recipes and are really proud of it. We decide what stays and what goes.

  2. We will not automatically publish your cookery creation. Once you share a recipe, a member of the Kenwood team will approve it before it goes live. This is so the website is a safe space for kids.

  3. Please don't include yourself in photos of your Cookery creation that you do at home.

  4. We believe who you say you are, so don’t pretend you are someone else and use a user name that’s not yours – it might upset someone and it might get you into trouble.

  5. If you send us your cookery creation details, it means that you and your parents/guardian are happy for us to use it anywhere, for any length of time. Imagine – your work could be on the Kenwood Kids Club website forever…

  6. When you send us information about your cookery creation, it should be work that you have created yourself, but if it isn’t you really should ask the person who owns it. If you didn’t make it yourself, you need to tell us who did.

That's it.

Now here are the more detailed rules written for adults.

Terms and Conditions of Website Use

March 2021

This website is owned and operated by Kenwood Limited, a limited liability company registered in England and Wales with registered number 00872044 and registered office at I Kenwood Business Park, New Lane, Havant Hampshire, PO9 2NH. Our VAT number is GB486989749

The terms “Kenwood”, “we”, “our”, “us” when used in these terms and conditions (“Terms”) means Kenwood Limited. References to “the De’Longhi Group” means all companies within the De’Longhi Group, including but not limited to Kenwood Limited.

The terms “you”, “your” and “yours” when used in these Terms means you as a user of the Website.


    1.1 Please read the “Terms” carefully before using the Website. The Terms form the agreement between you and us and govern your use of the Website.

    1.2 By using the Website and/or by registering your children with us, you signify your agreement to be bound by the Terms. Please note that certain parts of the Website and some of the services provided by us, will only be available to registered users (“Registered Users”). Please note that all Terms shall apply to all users of the Website. If you do not agree to accept the Terms, you should not use the Website or register to use any of the services available through the Website.

    1.3 We reserve the right to change these Terms at any time and you are advised to review the Terms regularly to ensure that you are aware of any changes. Your continued use of the Website after such changes are posted will be deemed agreement on your part to these Terms, as amended.

    1.4 Kenwood is concerned about the safety and privacy of all our users. Please remember that our Website is designed to appeal to a broad audience. Accordingly, it is your responsibility to determine whether any use of the Website and/or the Registered Services are appropriate for the intended audience.


    2.1 Copyright and all intellectual property rights in the content of the Website are either owned by or are licensed to Kenwood and/or members of the De’Longhi Group and are protected by such rights including, without limitation, by copyright and under trade mark laws. Except as specifically provided in Clause 2.3, no part of this Website may be copied, reproduced, republished, uploaded, posted, transmitted or distributed, in any form, and/or for any other purpose. Use of the Website content for any other purposes other than as allowed in these Terms and any modification, alteration or adaptation of the content is an infringement of intellectual property rights of Kenwood or other members of the De’Longhi Group and may infringe the rights of third parties.

    2.2 No part of the Website may be reproduced on or stored in any other website or networked computer environment or included in any public or private electronic retrieval system or service without Kenwood’s prior written permission.

    2.3 Where indicated, materials on the Website may be printed in hard copy or a single copy downloaded to a single personal computer:

    2.3.1 unless otherwise indicated, such copy is only printed, downloaded and used in the UK or Eire
    2.3.2 such copy is used only for non-commercial personal or non-commercial educational purposes (including use as teaching aides);
    2.3.3 such copy may not be modified, altered or adapted in any way, for example, but without limitation, graphics may not be used separately from the corresponding text; and
    2.3.4 you must keep intact all copyright and other proprietary notices on any copies made by you.

    In order to request permission to reprint any material from the Website (outside of use in accordance with this Clause 2.3), please email This email address is being protected from spambots. You need JavaScript enabled to view it.

    2.4 Kenwood is a registered trade mark and other trade marks and logos shown on the Website are either owned by Kenwood, members of the De’Longhi Group or a third party. No rights are granted to use any trade marks or logos which appear on this Website other than as expressly set out in Clause 2.3 above. For the avoidance of doubt, you may not use any meta tags or any other hidden text utilising Kenwood’s trade marks or those of members of the De’Longhi Group or its or their affiliates without our prior written permission.

    2.5 Under no circumstances shall the use of this Website grant to any user any interest in the content of the Website  or in any intellectual property rights of Kenwood or members of the De’Longhi Group whatsoever.


    3.1 You are responsible for making all arrangements necessary for you or your child to have safe access to our Website.

    3.2 Access to the Website is permitted on a temporary basis. We reserve the right to terminate your access to the Website or any part of it or to withdraw any of our services at any time, without notice, for any reason (including without limitation any breach of these Terms). From time to time, we may restrict access to some parts of our Website, or to our entire Website and/or to users who have registered with us. Kenwood may withhold or withdraw the Registered Services at any time or in accordance with Clause 6.4.

    3.3 While Kenwood endeavours to ensure that the Website is normally available 24 hours a day, Kenwood shall not be liable if for any reason the Website is unavailable at any time or for any period.


    4.1 Any communications or contributions which we receive from you (including without limitation all data, text, software, music, sound, photographs, graphics, video, messages or other material) whether privately transmitted or publicly posted on this Website and/or received in connection with the Website via post or email or any other method (“User Material”) will be deemed non-confidential and non-proprietary and we reserve the right to use User Material for any purpose whatsoever (including for publication in our online and offline publications where we consider this appropriate). You grant us a perpetual, royalty-free, non-exclusive, sub-licensable right and licence to use, reproduce, modify, adapt, edit, publish, translate, create derivative works from, distribute, perform, display and exercise all intellectual property rights and publicity rights with respect to such User Material worldwide and/or to incorporate User Material generated by you in other works in any media now known or later developed for the full term of any rights that may exist in the content of User Material, subject to the privacy restrictions set out in our Privacy Policy. If you do not wish to grant such rights to Kenwood, please do not submit any User Material to us.

    4.2 By submitting any User Material, you warrant that such User Material is your  / your child’s own original work and that you have the right to make it available to us for all the purposes specified above and that you have the right to grant the licences set out in Clause 4.1; and  agree to waive any moral rights in your User Material.

    4.3 Under no circumstances should you submit any User Material which is defamatory, abusive, obscene, inflammatory, of a racist, sexist or other discriminatory nature, in breach of confidence or privacy or which is otherwise unlawful or offensive, or which in our opinion could cause offence to any person or damage the reputation of Kenwood. You must not use any abusive or aggressive language, swear, threaten, harass or abuse any other person, including other users.

    4.4 Any User Material submitted to us is submitted on the basis that we may review and edit such User Material prior to publication however we shall not be obliged to do so. We reserve the right to remove any User Material or part thereof published on the Website at any time and for any reason at our absolute discretion without notification to you.

    4.5 Kenwood shall fully co-operate with any law enforcement authorities or court order requesting or directing Kenwood to disclose the identity or locate anyone posting any material which is in breach of these Terms or is unlawful.


    5.1 You agree not to:

    5.1.1 use or attempt to use another’s registered account or details without authorisation from Kenwood;
    5.1.2 create or use a false identity on the Website;
    5.13 attempt to probe, scan or test the vulnerability of the Website or any Kenwood system or network or breach or impair or circumvent any security or authentication measures protecting the Website;
    5.1.4 use the Website in any unlawful manner or in any manner which could damage, impair, disable or overburden the Website or disobey any requirements, procedures, policies or regulations of networks connected to the Website;
    5.1.5 violate any applicable national or international laws or regulations in connection with your use of the Website or related activities;
    5.1.6 use the Website in any manner not permitted by these Terms; or
    5.1.7 encourage or instruct any other person to do any of the foregoing.

    5.2 If you become aware of misuse of the Website by any person or any breach of these Terms, please the Data Protection Officer at 


    6.1. The Registered Services are intended for users who are resident in the UK. Any children under 13 registering must have their registration on the website confirmed by a parent/guardian. By registering or confirming registration for the Registered Services, you warrant that you are 13 years of age or older and are resident in the UK. Kenwood reserves the right to terminate your registration without warning if it believes that you are under 13 years of age and/or are not resident in the UK.

    6.2 Each registration is for a single user only. Kenwood does not permit you to share your user name and password with any other person nor with multiple users on a network.

    6.3 In consideration of your access to and use of the Registered Services, you agree to:

    6.3.1 provide true, accurate, current and complete information about yourself when filling out our registration form;
    6.3.2 maintain and promptly update your registration data to keep it true, accurate, current and complete;
    6.3.3 keep any username and password issued to you strictly confidential and ensure that it cannot be used by anyone else to gain access to areas restricted to Registered Users;
    6.3.4 be fully responsible for all use of your registration details and for any actions that take place using your registration;
    6.3.5 immediately notify Kenwood by email at This email address is being protected from spambots. You need JavaScript enabled to view it.  if you have reason to believe that your password and/or User Name have become known to anyone else, or are being used in an unauthorised manner.

    6.4 If Kenwood has reasonable grounds to suspect that any registration information is untrue, inaccurate, not current or incomplete, Kenwood has the right to suspend or terminate your registration, access to and use of the Registered Services. Failure to comply with these Terms in full may result in us withdrawing permission to use the Website.


    7.1 You must not, nor must you allow any other person, to alter, add to, delete, remove or tamper with this Website or any part of it or indirectly disrupt or interfere (or attempt to disrupt or interfere) with or alter this Website. You must not misuse our Website by knowingly introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Website, the server on which our Website is stored or any server, computer or database connected to our Website. You must not attack our Website including without limitation via a denial-of-service attack or a distributed denial-of service attack.

    7.2 By breaching clause 8.1, you could commit a criminal offence under the Computer Misuse Act 1990 (as amended). We may report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to access and use our Website will cease immediately.

    7.3 We will not be liable for any loss or damage caused by a denial-of-service attack, distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Website or to your downloading any material posted on it, or accessing and/or using any website linked to the Website. We recommend that you take measures to protect the security of your computer including installing anti-virus software on to your computer.


    8.1 Any material posted on our Website is provided on an “as is” basis. It is not intended to amount to advice. We shall have no liability to you or anyone who may be informed of the contents of our Website in the event any party places reliance on any content or other materials on or available via our Website.

    8.2 Whilst we reserve the right to change the content of the Website at any time (including amending or withdrawing the Registered Services), material on the Website may be out of date from time to time and we are under no obligation to update such material.

    8.3 We make no representation that material on the Website is appropriate for or available for use outside the UK. If you access the Website from outside the UK, you are solely responsible for compliance with any applicable local law.

  9. LINKS

    9.1 This Website contains links to other websites which we consider may be of interest or helpful to you. These links are provided for your convenience only and Kenwood has no control over nor is in any way responsible for the content or availability of such websites. Kenwood therefore does not endorse or make any representations about them, or any material found thereon, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to the Website, you do so entirely at your own risk.

    9.2 You may not link to this Website from any other website without our express written authorisation. Permission for such linking may be requested by sending your name, address, website URL and details of the nature of the website to This email address is being protected from spambots. You need JavaScript enabled to view it. .


    10.1 Each promotion is subject to additional terms and conditions which will be featured on the relevant sections on this Website. If the additional terms and conditions conflict in any way with the rules stated in this Clause 10, the additional terms and conditions shall prevail. By participating in any promotion / competition, you are deemed to have read and understood the provisions of this Clause 10 and be bound by these rules, together with the specific directions or terms and conditions applicable to the relevant promotion / competition and any terms and conditions of any relevant third party featured on the relevant sections on this Website.

    10.2 Any person who is an employee of Kenwood or the De’Longhi Group or a relative or member of an employee’s household or any company connected with the promotion / competition or any of their associated companies are not eligible to participate.

    10.3 Unless expressly stated for a particular promotion / competition, promotions / competition are restricted to residents of the UK aged 13 years or under.

    10.4 All decisions of Kenwood and/or the relevant judges will be final and binding and no correspondence will be entered into. Kenwood reserves the right in its reasonable discretion to:

    10.4.1 disqualify any entrant whose conduct is contrary to the spirit of the promotion / competition or who Kenwood considers has used improper means (including technical means) to enter and to declare any or all claims or entries based on such conduct as void;
    10.4.2  declare void any claims or entries resulting from any publication errors on this Website or where there has been error(s) in any aspect of the preparation for or conduct of the promotion which materially affect the results of the promotion / competition or the number of claimants or the value of claims;
    10.4.3 add to or to waive any promotional  / competition rules on reasonable notice; and/or
    10.4.4 cancel the promotion/ competition or any part of it at any stage in the event of circumstances beyond Kenwood’s reasonable control.

    10.5 All entries or answers must be received by Kenwood by the closing date specified in the relevant promotion. Kenwood shall take no responsibility for any entries that are illegible, misdirected, lost for technical or other reasons or received after the closing date. No applications will be accepted by agents, in bulk or from third parties.

    10.6 Gifts, prizes and other promotional / competition items may not be exchanged, transferred or re-sold and are subject to availability. No cash alternative will be offered. If for any reason an advertised gift, prize or promotional item is unavailable, Kenwood reserves the right in its absolute discretion to substitute a similar gift, prize or promotional item of equivalent or greater value. Only one prize will be awarded per household.

    10.7 Where applicable, winners will be selected in a random draw from all correct answers received and will be announced on the website and/or notified within fourteen days after the winners have been ascertained. Names of winners are available from Kenwood upon request up to one month after the closing date by sending an SAE to the address published on the relevant section of the Website.

    10.8 Failure to claim a gift, prize or promotional item by the time or in the manner specified for that particular promotion will make any claim invalid.

    10.9 Publicity may be given to promotion winners and winners’ names and images may be published on the Website or other advertising or publicity material published and distributed by or on behalf of Kenwood. Winners must co-operate fully for publicity purposes if so required.

    10.10 Entrants are liable for their costs to access telephone, mobile or computer networks.

    10.11 Where gifts, prizes or promotional items are to be provided by a third party then the winner/s will be required to complete all appropriate or applicable booking or other formalities direct with such provider and comply with any third party terms and conditions. Kenwood accepts no liability for any promotion  / competition by a third party and such third party is responsible for the fulfilment of its promotion.


    11.1 Kenwood is providing the Website on an "as is" basis and to the fullest extent permissible by law makes no (and expressly excludes all) guarantees, representations (except for fraudulent misrepresentation) or warranties of any kind (express or implied) with respect to the Website and its contents or any websites to which it is linked including, without limitation, warranties as to quality and fitness for purpose.

    11.2 Kenwood does not represent or warrant that the information accessible via the Website is accurate, complete, reliable or current nor that the Website will meet particular requirements, or be available, accessible, uninterrupted, timely, secure or operate without error or that it will be free from viruses, worms, trojan horses or other harmful elements.

    11.3 Except as specifically set out in these Terms, to the fullest extent permissible by law, neither Kenwood, The De’Longhi Group nor any of its affiliates, directors, employees or other representatives will be liable (whether under contract, tort, statute or otherwise howsoever arising) for any of the following losses or damage (whether such losses were foreseeable or not):

    losses suffered by third parties;
    loss of data;
    loss of profit;
    loss of revenue;
    loss of business or opportunity;
    loss of goodwill; or any indirect, consequential, special or exemplary damages arising from the use of the Website, inability to use the Website, the results of use of the Website, any Website linked to it or any material contained in the Website.

    The losses listed in this clause 11.3 are intended to be severable.

    11.4 Without prejudice to the generality of clause 11.3, Kenwood’s total liability to you shall not exceed the amount paid by you, if any, for services or goods supplied to you by Kenwood or £100 whichever is the higher.

    11.5 Nothing in these Terms shall exclude or limit Kenwood’s liability for death or personal injury caused by its negligence or for fraud or fraudulent misrepresentation or for any liability which cannot be excluded or limited by law.


    You agree to on demand indemnify and keep fully indemnified Kenwood against all claims, liabilities, costs, damages or losses we may suffer or incur (including without limitation any legal fees) arising out of or in connection with any breach by you of your obligations under these terms.


    13.1 These Terms and your use of the Website (including any services provided through it) shall be governed by and construed in accordance with the laws of England. By using the Website, you accept that any dispute under these Terms or arising out of the use of the Website shall be subject to the exclusive jurisdiction of the English courts to which you submit.


    14.1 Our Privacy Policy is incorporated into and forms part of these Terms. We process information about you in accordance with our Privacy Policy. By using the Website, you consent to such processing and you warrant that all data provided by you is accurate.


    15.1 All disclaimers as set out in the Website, these Terms (including those set out in the Terms of Sale and the Privacy Policy) shall apply to you to the extent allowed by applicable law.

    15.2 If for any reason any part of these Terms is deemed to be unenforceable, then that part of the Terms will be severed and this will not affect the validity or enforceability of the remaining terms.

    15.3 Any waiver by Kenwood of a breach of any provision of these Terms shall not be deemed to be a waiver of any subsequent breach of any provision.

    15.4 A person who is not a party to these Terms has no rights under the Contract (Rights of Third Parties) Act 1999 to enforce any of these Terms, but this clause does not affect a right or remedy of a third party which exists or is available apart from that Act.

    15.5 These Terms constitute the entire agreement between you and Kenwood and govern your use of the Website and supersede any prior agreements between you and Kenwood in relation to the Website. You may also be subject to additional terms and conditions that may apply when you participate in any promotions through the Website or use any affiliate services, third party content or third party software.

© Copyright 2021 Kenwood Limited. 1 Kenwood Business Park, New Lane, Havant, PO9 2NH UK.